Privacy Policy

Learn what personal information we collect, how it is used and shared, and the steps we take to protect it.

Astro Arun Pandit Private Limited is committed to complying with applicable privacy and data-security requirements. Protecting your personal information is important to us.

This Policy explains the information we collect, how it may be used or disclosed, the choices available to you, and the safeguards applied when you access the Website or use our services.

SECTION 1

USER CONSENT

This Privacy Policy describes the information collected from users and explains how it is used in connection with services available on the Website.

By accessing or using the Website, you acknowledge that you have read and understood this Policy and consent to the collection, processing, storage and disclosure of information as described here. If you do not agree, please do not use the Website.

This Policy should be read together with the Terms and Conditions and other policies published on the Website.

SECTION 2

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we may automatically collect device information such as browser type, IP address, time zone, operating system, referring pages, viewed products and interaction data.

We use technologies such as cookies, log files, web beacons, tags and pixels to understand how the Website is accessed and used.

When you submit a form, place an order or contact support, we may collect your name, birth details, billing and shipping address, phone number, email address, payment-related information and other details required to provide the requested service.

SECTION 3

SHARING YOUR PERSONAL INFORMATION

You are responsible for ensuring that information submitted to the Website is authentic, accurate and current.

We may share limited information with approved service providers that assist with maintenance, analytics, audit, marketing, payments, delivery and development. These providers may use information only to perform services on our behalf and are subject to confidentiality and data-protection obligations.

Information may also be disclosed where necessary to comply with law, respond to a lawful request or protect our rights and users.

SECTION 4

NEWSLETTERS

Newsletter subscription is optional and is used to share updates about products, services, publications and Company information. You may unsubscribe through the link provided in newsletter emails.

Subscribers may be asked to verify their email address. We may modify or discontinue newsletters and may remove invalid subscriptions or users who violate applicable terms.

SECTION 5

PRIVACY PRACTICES

We do not publish or share your address or other personal details contrary to this Policy. Information is used only for legitimate service, support, fulfilment, security, communication and improvement purposes.

The Website may not alter its data-collection practices in response to a browser “Do Not Track” signal.

SECTION 6

YOUR RIGHTS

Depending on applicable law, you may request access to the personal information we hold about you and ask that inaccurate information be corrected, updated or deleted.

Information may be processed where necessary to fulfil a contract, complete an order, provide a requested service or pursue a legitimate business purpose described in this Policy.

SECTION 7

DATA RETENTION

Order and service information is retained for fulfilment, support, accounting and legal purposes. You may request deletion, subject to applicable retention obligations.

Where applicable, you may request access, correction, restriction of processing and a portable copy of your personal information through our official support channel.

SECTION 8

DATA SECURITY

We use reasonable administrative, technical and organisational safeguards, including access controls, encryption and security reviews, to protect information from unauthorised access, alteration, disclosure or destruction.

No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

SECTION 9

MINORS

The Website and its services are intended for users who are at least 18 years old. The Website is not designed to attract children below 14, and we do not knowingly collect their personal information.

If a parent or guardian believes that a child below 14 has submitted personal information, they should contact us so appropriate deletion steps can be taken.

SECTION 10

CONTACT US

For questions, privacy requests or complaints, contact support@astroarunpandit.org.

Registered office: Plot No. 406, Gali No. 2, Krishna Puri, Chhapeda, Kanpur, Kanpur Nagar, Uttar Pradesh – 208025.

Grievance Officer: Aashi Agarwal, Astro Arun Pandit Private Limited.